People Skills for Web Workers

“This is the era of cross-platform digital services, fast networks, and mobile devices. Sounds like the ideal time to be a person who makes websites. So why do we feel frustrated so often? Why do we experience burnout or depression? What makes it difficult to do work that has meaning, that satisfies us? The problem is that we need to collaborate, but we haven’t focused on developing our people skills.”

http://alistapart.com/article/people-skills-for-web-workers

Matt Mullenweg on holding “Auditions”

“…every final candidate to work with us for three to eight weeks on a contract basis. Candidates do real tasks alongside the people they would actually be working with if they had the job…The goal is not to have them finish a product or do a set amount of work; it’s to allow us to quickly and efficiently assess whether this would be a mutually beneficial relationship. They can size up Automattic while we evaluate them.

http://hbr.org/2014/04/the-ceo-of-automattic-on-holding-auditions-to-build-a-strong-team/ar/pr

Automattic seems like a cool place to work.

Thoughts on Work – 2.5 Years In

Healthcare is complex. Every time I hear of something and think “That’s crazy. No way it needs to be that complicated.” My thoughts are often quickly changed once I learn about the history and reasoning behind things.

That terrifies me. 🙂

People are really freaking smart here.

People are really qualified – or at the least appear confident in their skills.

Everyone loves to learn and share what they learn.

Not a lot of jerks. In fact I can’t think of a single person who’s out for just themselves.

Everyone is a Senior or Lead something. I have very little experience with folks fresh out of college. I’d love to see more greenhorns and apprentice/mentor relationships.

Things change. Leadership matters.

The reward for competence is usually more work. This is true of the environment here. People who work hard – and do good work – get more work. You will never find yourself bored.

Episodic Content

I’ve been playing two games recently, Destiny of Spirits on the PS Vita, a free-to-play, turned-based strategy game with some collectible attributes like Pokemon. The other is Bravely Default on the Nintendo 3DS – a traditional 40+ hour JRPG by Square Enix, makers of Final Fantasy.

Both are titles released on traditional (or non-mobile phone) consoles and are each exclusives to their platform.

I’m enjoying them both, for differing reasons, but they both contain an interesting game mechanic that I’ve been thinking about.

Each attempts to reward daily play with in-game items or bonuses if you continuously ‘visit’ the game. In Destiny of Spirits it’s one of the virtual currencies used to purchase goods within the game. In Bravely Default it’s villagers and items randomly sent from other players.

In both cases the items are rather meaningless in terms of moving the story forward or giving you something genuinely unique. Most items can be gained through the game by normal means – i.e. Play the game longer and you’ll find the items.

My wife and I are also catching up on Parks and Recreation and Orphan Black. Both are great shows that have a traditional time slot and channel where you can watch. We however enjoy the experience of on-demand video where you can binge as much as you like, or carefully fit in an episode or two into your week. No need for commercials or being in the living room at a pre-determined time.

The downside is that we can’t be sure of what we can talk about within the show with friends in family. Are they caught up? Are we behind? Is that weird to talk about a season that aired 5 years ago?

This is something I’m noticing more of. Less conversation around time-based entertainment. Sure, things like Game of Thrones or their ilk are not released online as easily (or require an incredibly expensive cable subscription) but more and more is instant and ‘evergreen’. You can watch it whenever.

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I’m imaging a future medium – a cross between a video game and pre-VHS television. If you missed an episode of TV before the VHS you’d be hard pressed to catch it again. Maybe a repeat, but culturally you’d be out of the loop. The folks at work would be talking about the progress of the plot (or in the case of sitcoms of the time, a hilarious in-joke or reference) and you’d be in the cold.

Now we don’t have that. Now we can watch entire seasons of a show in a single sitting. But imagine a game where daily participation could give you things akin to an episode of TV. Miss an episode and you don’t have a clear understanding of the story. Can’t make the time on Tuesday for that mission? Then you don’t get the rewards other players receive. Truly unique content, not just baubles or items that can be found elsewhere.

I’m not a total masochistic. Maybe tardy players could complete the missions after a period of time. A little punishment that would encourage active participation.

Would something like this work? How far could you push it? Could the death of a main character, or major plot twist happen in a container of time like this?

Another thing that has me thinking about all this is the explosion of “Let’s Play” videos on YouTube and Twtich.tv. You can literally spend hours watching someone else play a video game. The day of a new game’s release you can watch almost the entire plot, see all the world has to offer, and be done.

I dislike cheat codes. Especially for games I have yet to complete. Once you use the code to run around invincible or not have to worry about having enough mana it becomes boring and pointless to continue. After a few minutes it usually breaks the game for me. Let’s Play videos are like a cheat code for my attention. I’m much less likely to play a game (or watch a movie after reading its plot on Wikipedia).

Would exclusive time-based content that furthers a narrative by providing unique information or experiences work in our world?

The State of Things

A few articles that are interesting as a web developer/human at this point in time.

App-pocalypse Now – Jeff Atwood – Coding Horror

Your platform now has a million apps? Amazing! Wonderful! What they don’t tell you is that 99% of them are awful junk that nobody would ever want.

The Evolution of the Developer – Ben Uretsky – Re/code

But that has changed. I’m hard-pressed to think of any paradigm shift, in terms of personnel, quite as drastic and rapid as the new role of the developer. With software being free and readily available, the sole ball and chain left shackled to the ankles of developers was hardware — but with the development of the cloud market, developers have a newfound stray-dog freedom.

How to Get a Job at Google – Thomas L. Friedman – New York Times

What else? Humility and ownership. “It’s feeling the sense of responsibility, the sense of ownership, to step in,” he said, to try to solve any problem — and the humility to step back and embrace the better ideas of others. “Your end goal,” explained Bock, “is what can we do together to problem-solve. I’ve contributed my piece, and then I step back.”

The internet is fucked – Nilay Patel – The Verge

But we can fix it, I swear. We just have to start telling each other the truth. Not the doublespeak bullshit of regulators and lobbyists, but the actual truth. Once we have the truth, we have the power — the power to demand better not only from our government, but from the companies that serve us as well.

Platformed. – Ethan Marcotte

I don’t really have any answers here—hell, I’m not entirely sure what I’m griping about. But I do wonder if our collective short-term frustrations leads us to longer-term losses. And seeing the web not as a “platform” but as a “continuum”—a truly fluid, chaotic design medium serving millions of imperfect clients—might help.

Thanks to @timothy_snyder and others on Twitter for sharing these.